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Available Jobs - International

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Sales & Service Manager Based at Service Division
Our client, based in Germiston, is looking to employ a professional and dynamic Services/Sales Manager to lead their team. Since this is a key role, the successful incumbent must have experience in developing and implementing sales strategies for the client's products, whilst remaining customer-centric.

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Available Jobs International

12Jul
IT HelpDesk Specialist - American Working Hours
International

Our Client is an American Headquartered organisation founded in 1995 and operating in several American States. They provide an access on demand IT support service and are now looking for 2 staff to join their team based in Southern Africa to provide Help Desk Support to their large client base.Read More

The first important aspect to note is that the successful candidate will work American hours - therefore commencing work at 3:30pm until 12:30am.
The role will be based from home and candidates will need their own laptop and internet connection - (Internet needs to be 20MB fibre connection - cost will be paid by the client)
The role will require being on line during the working hours and providing on-line support to any clients that require IT assistance.
Provide front-line desk and queue support to clients to solve technical issues
Support wide range of client end users with varying levels of technical understanding and knowledge
Properly escalate unresolved issues to the next level of support as needed
Maintain communication with clients to ensure proper follow up on issues through to resolution
Develop and maintain relationships with customers and team members to further enhance customer experience and customer focus
Administrative tasks such as ensuring proper recording, documentation and closure of work tickets including time entries
Preserve and grow knowledge of support procedures, products and services
Recommend procedure modifications or improvements
Utilize excellent customer service skills and exceed customer expectations
Maintain company provided-tools and test equipment and ensure proper calibration and working order.

  • Industry: IT / Telecommunications
  • Salary: $1,500 - $2,000 Gross per month - USD

Required Skills

2 Years of Experience
Qualifications
Degree in Information Technology or Computer Science <br> A <br> CompTIA A certification - required <br> Security , CCNA/Network - preferred
Key Skills
2 years of experience working in an MSP/CSP environment in providing support desk services <br> Advanced broad range technical troubleshooting and issue resolution skills and experience <br> Technical knowledge of the following: PC hardware, Macs, printers, scanners, computer peripherals, mobile devices, servers, Windows PC OS and Server OS, Mac OS <br> Knowledge of and experience with terminal server environments, networking, LAN, WAN, UTMs, VoIP systems <br> Ability to communicate technical information, both verbal and written, to a wide range of users <br> Customer-service orientation <br> Demonstrated success with multi-tasking and the ability to adapt to ever-changing environment while maintaining a clear focus on all priorities <br> Experience working in a fast-paced, friendly and team-orientated environment <br> Excellent oral and written communication skills <br> Strong organization skills and acute attention to detail <br> Passionate about working with people to solve problems and learn new things.

Additional Requirements

Information Technology
Computer Science
IT Helpdesk
CompTIA A
Cisco
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09Jun
Carbon Capture Expert - Africa
International

Our Client in the carbon credits industry is seeking an energetic and driven Expert to join their team to undertake research and analysis on carbon capture technologies and markets. Read More

Conduct the required research, preparation of documents, and presentations for the project and other subjects instructed and guided by the Project Manager and COO;
Support assigned project teams including ground support, consultants and third parties;
Liaise and communicate with stakeholders and partners as instructed by the Project Manager and COO;
Support the remote sensing and ground truthing survey teams and designated operational entities (DOEs)/Validation and Verification Bodies (VVBs) during validation and verification of carbon projects across different countries;
Support ground surveys for forestry, environment and socio-economic profiling;
Support during on ground project activities monitoring;
Support community engagement activities and liaising;
Prepare and maintain data and information records of the ground project activities and ground team members;
Support the COO.

  • Industry: Environment
  • Salary: Negotiable

Required Skills

1 Years of Experience
Qualifications
Post Graduate (MBA/M.Tech./M.S./M.E. etc.)<br> Experience in research, documentation, reporting, presentation, and communication;<br> Experience in liaising and communicating with stakeholders;<br> Experience in project management and monitoring;<br> Knowledge and exposure to carbon markets, carbon credits origination process, and carbon standards-compliance and voluntary, such as CDM/EU ETS/California, VERRA, GS, etc.; and<br> Experience in carbon credits origination projects development and management - Nature-based solutions (NbS) / Agriculture, Forestry; Other Land Use (AFOLU); and Renewable energy <br> Expertise / Experience in forestry / land use change / agriculture project assessment / conceptualisation / development / management as per national and international standards and guidelines.<br> Must have a minimum of 1 -3 years experience.<br>
Key Skills
Ability to interpret data and communicate the results to team members and clients.<br> Ability to work collaboratively in a team and create an inclusive environment with people at all levels of an organization.<br> Willing to travel, Local and International Travel as and when required; and<br>

Additional Requirements

Carbon capture
renewable energy
expert
French
Portuguese
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