Workshop Quality Controller - Harare,Zimbabwe
- Harare, Zimbabwe
Job Details
| Job ID: | #14935 |
| Job Location | Harare,Zimbabwe |
| Company Type | Automotive |
| Job Role | Workshop Quality Controller |
| Joining Date | ASAP |
| Employment Type | Full Time |
| Monthly Salary | Negotiable |
Preferred Candidate
| Career Level | Middle Management |
| Years of Experience | 5 |
| Residence Location | Harare,Zimbabwe |
| Gender | Not Specified |
| Nationality | Zimbabwean or Permanent Resident |
| Degree | Related qualification |
Job Description
Ensuring that all work to vehicles in their garage is carried out appropriately.
Assigning work to vehicle technicians.
Liaising with service departments within the company
Attending to queries from other departments regarding repairs, maintenance etc.
Customer service
Assisting technicians with technical challenges to identify solutions
Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind
Providing estimates for servicing and repairs and setting timescales
Managing the performance of the service department to ensure that KPI targets are achieved
Key Skills
Organisational skills
Strong IT skills
Attention to detail
Interpersonal skills
Problem solving and decision making
Ability to communicate well with customers
Leadership and ability to delegate
Ability to work under pressure
Required Skills
Previous experience within the automotive industry, particularly workshop control or technician is required
Experience managing a team of Vehicle Technicians or Mechanics
Additional Requirements
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