Sales Representative & Customer Services - Harare,Zimbabwe

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Present, promote and sell products/services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed-upon sales targets and outcomes within the schedule
Coordinate sales effort with team members and other departments
Analyze the territory/market’s potential, track sales, and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback

Key Skills
Proven work experience as a Sales Representative
Excellent knowledge of IT products
Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
Highly motivated and target driven with a proven track record in sales
Excellent selling, negotiation and communication skills
Prioritizing, time management and organizational skills
Ability to create and deliver presentations tailored to the audience's needs
Relationship management skills and openness to feedback