Sales & Service Manager Based at Service Division - Johannesburg, South Africa

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PURPOSE OF ROLE:
To develop and coordinate the division’s sales strategies for their product portfolio and services. A special focus is given to developing and coordinating the implementation of customer focus. This includes the management and control of their products’ availability for both old and new products. Provide effective sales support to the Sales team enabling them to fulfill their duties required for the business unit to meet deadlines and objectives in line with policies and procedures of the company.

DUTIES & RESPONSIBILITIES
• Maintaining current business
• Growing and diversifying the division’s customer base
• Promoting the division’s brand
• Develop and expand a standard pump repair portfolio
• Grow, develop and support their branch sales and Sub-Sahara sales
• Develop in conjunction with management a regional sales strategy that is dynamic and fosters change within an ever-changing global sales environment
• Achieve objectives through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance
• Ensure that the sales department works cross-functionally with other departments.
• Collaborate with marketing to generate new lead sources and expand the target customer base, or with product and research teams to make sure customer needs are met
• Comply with and enforce all COMPANY Policies and Procedures
• Carry out all other reasonable tasks that may be delegated from time to time
• Assist fellow employees with daily functions as and when required

Key Skills
• Contract negotiation
• Customer liaison skills
• Knowledge of both theoretical and practical aspects of sales management
• Knowledge of sales management techniques and tools