IT Technician x 5 - Mauritius - Mauritius
- Harare, Zimbabwe
Job Details
| Job ID: | #17605 |
| Job Location | Mauritius |
| Company Type | IT Telecommunications |
| Job Role | IT Technician x 5 - Mauritius |
| Joining Date | ASAP |
| Employment Type | Full Time |
| Monthly Salary | USD$750 p/m plus benefits |
Preferred Candidate
| Career Level | Entry Level |
| Years of Experience | 2 |
| Residence Location | Mauritius |
| Gender | Not Specified |
| Nationality | Zimbabwean |
| Degree | Computer Science |
Job Description
Duties to include:
Install and configure software and hardware
Manage network equipment and technology tools
Cable patching,
Monitor performance and maintain systems according to requirements
Ensure security through access controls, backups and firewalls
Upgrade systems with new releases and models
Users Access creation change and deactivation process
Provide Folder Access rights on File Servers
Management of Active Directory
Provide Remote support to staff and clients across Africa
Provide assistance to Mauritius Technical Team
Follow-up with Helpdesk to identify pending issues and escalations
Provide support for Telephony PABX extension creation and troubleshooting
Escalation follow up and meetings with Mauritius Team
Troubleshoot issues and outages
Build an internal wiki with technical documentation and manuals
Key Skills
Good customer service skills
Good reporting skills
Good problem solving skills
Attention to detail
Tech Savvy
Personable and driven
Required Skills
BSc in Computer Science or equivalent
Additional Requirements
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