Human Resource Business Officer - Lusaka - Lusaka, Zambia

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Provides guidance to stakeholders in aligning business requirements with HR solution
Advises on Employee Relations issues in line with local law and regulation
Navigates employees and management through change
Contributes to a culture which builds rewarding relationships, facilitates feedback and provides exceptional employee relation
Facilitates the implementation of the Performance Management Process
Facilitates Learning and Development for all staff, including performance improvement
Ensures full compliance of HR procedures and processes such as payroll, leave, terminations, joiners, probation, professional conduct etc.).
Recruitment: to assist with the process of attracting, evaluating, and hiring employee
Assist with Product Knowledge training
Maintain accurate and up-to-date HR files, records, and documentation - starting with onboarding
Implements sound employee relations practices and support the resolution of employee relations matters
Resolves complex employee relations issues and address grievances.

Key Skills
Passion for People and results driven
Demonstrable experience with Human Resources metrics
To be able to communicate (written and oral) in English and the local language(s)
The ability to work quickly, under pressure, and with short and competing deadline
Knowledge of
Organizational Culture
Contract law
Country Specific labor law
Employee assistance programs
HR Administration