Sales Account Manager - Lusaka, Zambia
- Harare, Zimbabwe
Job Details
| Job ID: | #16755 |
| Job Location | Lusaka, Zambia |
| Company Type | IT/ Telecommunications |
| Job Role | Sales Account Manager |
| Joining Date | ASAP |
| Employment Type | Full Time |
| Monthly Salary | Negotiable |
Preferred Candidate
| Career Level | Senior Management |
| Years of Experience | 4 |
| Residence Location | Lusaka, Zambia |
| Gender | Not Specified |
| Nationality | Zambian or Resident |
| Degree | Degree |
Job Description
Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
Act as the point of contact and handle customers’ individual needs
Generate new business using existing and potential customer networks
Resolve conflicts and provide solutions to customers in a timely manner
Supervise account representatives to ensure sales increase
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives
Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Suggest actions to improve sales performance and identify opportunities for growth
Key Skills
Excellent communication and negotiation skills
An ability to deliver projects and answer inquiries on time
Business acumen with a problem-solving attitude
Required Skills
Hands on experience in sales and an ability to deliver excellent customer experience
Knowledge of CRM software and MS Office (MS Excel in particular)
Understanding of sales performance metrics
BSc degree in Business Administration, Marketing or relevant field
Additional Requirements
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